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Carol Gersten, Chief Services Officer

Carol Gersten, Chief Services Officer

Carol Gersten, is the Chief Services Officer of Decision Lens. Prior to Decision Lens, Carol was the Vice President of Hobsons Outcome Consulting Division, responsible for building and managing the Higher Education Consulting Services Division. Carol is a seasoned executive in services delivery and business development, bringing nearly 20 years of experience in leading professional services divisions, enterprise technology programs and strategic client engagements across a variety of industries.

Previously she was responsible for managing Enterprise IT projects at Medimmune, where her focus was global implementations of both an Enterprise Document Management System, and the Laboratory Information Management System covering business units across 5 global locations and targeting 2000+ active users.

Carol grew up right outside of New York City, has an undergraduate degree from the SUNY school system and an MBA from the Robert H. Smith School of Business at the University of Maryland.